FLOORING FAQs

Yes, the minimum order quantity can be met by combining multiple flooring resin grades and available pack sizes.

You do not necessarily need to purchase the entire minimum order quantity in only one type of epoxy flooring resin. The total order can include a combination of different MBEPOXY® flooring products, such as Primer Resin, Base Coat Resin, Top Coat Resin, 3D Flooring Resin and Metallic Flooring Resin. This allows customers to build an order according to the actual requirements of their flooring project rather than purchasing an unnecessarily large quantity of a single product.

For example, a customer planning a complete epoxy flooring system may combine Primer Resin for surface bonding, Base Coat Resin for creating the main flooring layer and Top Coat Resin for the final protective finish. Decorative products such as 3D Flooring Resin or Metallic Flooring Resin may also be added to the same bulk order when required. Different available pack sizes can be selected to achieve the total minimum order quantity while maintaining the correct quantity of each product needed for the project.

This flexibility is particularly useful for flooring contractors, applicators, distributors, project owners and businesses handling multiple sites or different types of flooring applications. However, each selected product must be ordered in its available standard pack size, and the combined order must meet the applicable total minimum order requirement.

Combining different grades for ordering purposes does not mean that the products should be physically mixed together. Primer, Base Coat, Top Coat, 3D and Metallic Flooring Resin are separate systems designed for specific stages or finishes. Each product must be prepared and applied independently according to its recommended resin-to-hardener mixing ratio, application thickness and curing instructions. Customers can share their required products and quantities with the MBEPOXY® team to confirm the most suitable pack-size combination before placing a bulk order.

The realistic lead time is 1–2 working days for production, documentation, packing and dispatch.

For most confirmed orders of MBEPOXY® flooring resin, the complete processing cycle is generally completed within a minimum of one working day and a maximum of two working days. This period begins after the product grades, pack sizes, quantities, billing information, delivery address and payment details have been confirmed by the customer.

The processing cycle includes reviewing the order, arranging or producing the required materials, checking the resin and hardener components, packing the products securely and preparing the necessary commercial documentation. Depending on the order, the documentation may include the tax invoice, packing details, transport documents and other paperwork required for dispatch. Once these steps are completed, the shipment is handed over to the selected transporter or courier service.

A straightforward order containing standard pack sizes of Primer Resin, Base Coat Resin, Top Coat Resin, 3D Flooring Resin or Metallic Flooring Resin may be ready for dispatch within one working day. Orders involving multiple grades, larger bulk quantities, special packing requirements, customised labelling or additional documentation may require up to two working days.

The stated 1–2 working-day lead time covers production, order processing, documentation, packing and shipment handover. It does not represent the final delivery time to the customer’s location. Transit time after dispatch depends on the destination, transporter, shipment size, transport availability, local holidays and other logistical conditions.

Customers with a fixed project schedule should share their complete order requirements in advance. This helps the MBEPOXY® team confirm product availability, organise documentation and coordinate dispatch without unnecessary delays.

Yes, we provide technical product documentation covering viscosity, cure time and chemical-resistance information, where applicable.

MBEPOXY® provides a technical product pamphlet and supporting product information to help customers select, mix and apply the correct epoxy flooring system. The documentation explains the recommended application sequence, surface-preparation requirements, mixing guidelines, maximum application thickness, moisture testing, curing precautions and the purpose of each flooring resin grade. It covers products such as Primer Resin, Screed Resin, Base Coat Resin, Metallic Flooring Resin, 3D Flooring Resin and Top Coat Resin.

Product-specific technical details may include viscosity or flow characteristics, resin-to-hardener mixing ratio, pot life, working time, touch-dry time, full curing time, recommended application thickness and performance properties. These values can differ between Primer, Base Coat, Top Coat, 3D and Metallic systems, so customers should always refer to the documentation supplied for the particular grade being used rather than applying one common specification to every product. MBEPOXY® product information also identifies viscosity, curing time and application type as important factors when selecting a suitable epoxy system.

The flooring installation pamphlet specifically identifies MBEPOXY® Top Coat Resin as chemical resistant, easy to clean and designed to extend the floor’s service life. It also explains the bonding, levelling, mechanical and decorative properties of the other flooring layers.

Where a project requires detailed chemical-resistance information, customers should specify the chemicals, concentration, exposure duration and operating conditions involved. General chemical resistance is a performance feature, while suitability for continuous exposure to a particular acid, alkali, solvent, oil or cleaning chemical should be confirmed separately with the MBEPOXY® technical team before application.

Yes, a sample batch can be provided for laboratory or field testing before placing a bulk order.

Customers may request a sample quantity of the required MBEPOXY® flooring resin grade to evaluate its suitability before committing to a larger order. The sample can be used for laboratory assessment, a small field trial or a sample-floor application, depending on the customer’s testing requirements. Available flooring grades include Primer Resin, Screed Resin, Base Coat Resin, Top Coat Resin, 3D Flooring Resin and Metallic Flooring Resin.

Testing a sample batch helps the customer evaluate important application and performance factors under actual project conditions. These may include mixing behaviour, viscosity or flow, pot life, working time, adhesion, levelling, curing, final appearance, gloss and compatibility with the prepared substrate. For decorative systems, a sample application can also be used to check the selected colour, metallic effect, printed 3D vinyl, pigmentation and expected finish before full-scale installation.

The MBEPOXY® installation guide recommends conducting a trial application or sample test before beginning a project. This trial helps confirm the condition of the substrate, the compatibility of the materials and the expected finish. The guide also advises checking surface moisture, preparing the concrete properly, following the correct resin-to-hardener ratio and observing the recommended application thickness.

The requested sample grade, quantity and testing purpose should be shared with the MBEPOXY® team in advance. Sample availability and packing may depend on the selected product and the quantity required for testing. Customers should test the sample under conditions that closely represent the final site, including the actual surface, temperature, application method, fillers, pigments and expected chemical exposure. MBEPOXY® follows quality-control and batch-testing procedures to support consistent product performance.

We offer epoxy flooring resin in cans or drums for large orders; IBC packaging is not part of our standard supply option.

The packaging format is selected according to the flooring resin grade, total order quantity and handling requirements of the customer. Standard and moderate quantities are generally supplied in securely sealed cans, while drums can be arranged for larger bulk orders. This allows flooring contractors, distributors, industrial users and project-based buyers to select a practical packaging format based on their expected consumption and storage facilities.

MBEPOXY® flooring systems are supplied as two-component products consisting of resin and hardener. Therefore, the resin and its corresponding hardener are packed separately in the correct proportion for the specified mixing ratio. Primer Resin, Base Coat Resin, Top Coat Resin, Screed Resin, 3D Flooring Resin and Metallic Flooring Resin must not be interchanged or combined unless specifically instructed, because every grade is formulated for a different layer or flooring application. The product containers shown in the MBEPOXY® flooring guide also demonstrate separate, clearly labelled packaging for resin and hardener components.

Cans are convenient for standard pack quantities, phased site work and projects where the material will be opened and consumed in smaller batches. Drums are more suitable for high-volume requirements, repeated applications and large commercial or industrial flooring projects. MBEPOXY® also lists resin systems in multiple weight options, demonstrating that packaging and order quantities can be selected according to project scale.

Before dispatch, customers should confirm the required flooring grade, total quantity and preferred packaging type. Drum availability may depend on the order volume and product formulation. Each container should be stored sealed, upright and protected from direct sunlight, moisture and excessive heat until use.

Yes, the MBEPOXY® flooring system is suitable for areas exposed to heavy machinery and forklift traffic when the correct system is selected and properly installed.

For industrial environments such as factories, warehouses, workshops, parking areas and other high-traffic floors, the recommended build-up generally includes proper surface preparation, Primer Resin, either Screed Resin or Base Coat Resin, and a protective Top Coat Resin. The MBEPOXY® installation guide specifically identifies the heavy-duty flooring system for warehouses, factories, parking areas, workshops and high-traffic industrial floors.

Screed Resin is particularly useful where higher compressive strength, load-bearing performance and a durable foundation layer are required. Base Coat Resin can also be used to create a strong, seamless layer with good mechanical properties, while Top Coat Resin provides the final protective finish and helps extend the floor’s service life. The exact flooring system should be selected according to the weight of the machinery, forklift type, wheel material, traffic frequency, turning movement, impact exposure and overall condition of the concrete substrate.

Performance depends greatly on correct installation. The concrete must be fully cured, dry, structurally sound and free from dust, oil, grease, paint and loose particles. Moisture testing, surface grinding, crack repair and accurate resin-to-hardener mixing are essential before application. The recommended thickness and curing time must also be followed, and the floor should not be opened to machinery or forklift traffic before full curing.

For unusually heavy static loads, steel-wheeled equipment, repeated impact, chemical exposure or very high forklift traffic, the MBEPOXY® technical team should review the project conditions and recommend the appropriate layer combination and thickness before installation.

Epoxy flooring peels or delaminates when proper adhesion is not achieved, usually because of moisture, contamination, weak concrete, incorrect mixing or poor application practices.

The most common cause of epoxy-floor failure is inadequate surface preparation. Concrete may appear clean while still containing dust, laitance, oil, grease, paint, curing compounds or loose particles that prevent the primer from bonding properly. Excess moisture within the concrete is another major risk. Moisture vapour can create pressure beneath the coating, leading to bubbles, lifting or complete separation of the epoxy layer.

Delamination can also occur when resin and hardener are measured in the wrong ratio, mixed incompletely or applied after the product’s usable working time has passed. Skipping the primer, applying excessive thickness, using incompatible materials between layers or allowing contamination to settle between coats may also weaken the flooring system. Opening the floor to vehicles, machinery or foot traffic before complete curing can damage the bond before it has developed its required strength.

In bulk applications, these risks are controlled through a consistent site procedure. The concrete should be checked for moisture, mechanically ground, thoroughly vacuum-cleaned and inspected for cracks or weak areas. Resin and hardener must be weighed accurately for every batch, mixed with suitable equipment and applied within the recommended time and thickness. A trial patch should be completed before full-scale application, and each section should be inspected before the next layer is installed. The MBEPOXY® installation guide specifically recommends moisture testing, surface grinding, removal of contaminants, crack repair, accurate weight-based mixing and a sample application before starting the main project.

MBEPOXY® helps reduce the risk of peeling by offering a complete, layer-specific flooring system that includes Primer Resin, Screed Resin, Base Coat Resin and Top Coat Resin. Each product performs a separate function, from penetrating and bonding with the concrete to building strength and providing the final protective surface. However, even a high-quality resin system depends on correct substrate preparation, mixing, application and curing. For large projects, following the recommended MBEPOXY® system and obtaining technical guidance before application provides the most reliable and long-lasting result.

There is no single fixed coverage rate per kilogram; it depends mainly on the product grade, film thickness, floor condition and total square-foot area.

The coverage of MBEPOXY® flooring resin must be calculated according to the specific layer being applied. Primer Resin, Screed Resin, Base Coat Resin, Metallic Flooring Resin, 3D Flooring Resin and Top Coat Resin have different viscosities, application purposes and recommended thicknesses. Therefore, one kilogram of each product may not cover the same floor area.

Film thickness has the greatest effect on coverage. A thinner coat covers more square feet per kilogram, while a thicker coat requires more material for the same area. The MBEPOXY® flooring guide recommends product-specific application thicknesses, including up to approximately 1 mm for Primer Resin, around 1–1.5 mm for Screed and Base Coat systems, approximately 1 mm for Metallic and Top Coat applications, and around 1–2 mm for 3D Flooring Resin.

Actual consumption can also increase when the concrete is porous, uneven, cracked or heavily textured. A rough or absorbent surface may consume more primer, while low areas and surface irregularities may require additional Base Coat or Screed Resin. Application-tool losses, mixing-container residue, edge work and normal site wastage should also be included in the calculation.

The order quantity itself does not change the physical coverage of one kilogram; instead, the required bulk quantity is calculated after considering the total square-foot area, selected flooring system, recommended thickness and floor condition. For accurate estimation, customers should share the total area, current substrate condition, required finish and intended application thickness with the MBEPOXY® team. This allows us to recommend a more realistic material quantity and reduce the risk of either shortage or unnecessary excess during application.

Yes, the epoxy flooring formulation can be customised for anti-static or anti-slip requirements, subject to the project specifications and successful sample testing.

Anti-static and anti-slip flooring are performance-based systems, so the correct solution depends on where the floor will be installed and how it will be used. MB Enterprises develops customised epoxy formulations according to customers’ curing, mechanical, chemical-resistance, environmental and end-use requirements. Its manufacturing setup includes in-house research, development and quality-control capabilities for application-specific resin systems.

For an anti-static or ESD flooring system, the customer should provide the required electrical-resistance range, applicable industry standard and intended operating environment. Applications may include electronics manufacturing, laboratories, electrical assembly areas, server facilities and locations where uncontrolled static discharge could affect sensitive equipment. A complete anti-static system may require compatible conductive components, a conductive layer, grounding points and a specialised wearing coat; it is not created simply by adding a general additive to standard floor resin. The completed system should also be tested at the site to confirm that the specified resistance-to-ground performance has been achieved.

For anti-slip flooring, the surface texture can be adjusted according to the required grip level and whether the area is normally dry, wet, oily or exposed to frequent cleaning. Slip resistance is commonly created by broadcasting a selected grade of aggregate onto the wet flooring layer and sealing it with a compatible top coat. Aggregate type, particle size and application quantity influence the final texture, cleanability and grip.

MBEPOXY® can recommend or develop the appropriate system after reviewing the floor area, substrate, traffic, exposure conditions and required performance. A sample or trial panel should be approved before bulk production and full-scale installation.

MB Enterprises operates under an ISO 9001:2015-certified quality management system, and relevant compliance documents are available on request.

Our ISO 9001:2015 certification reflects a structured approach to quality management across epoxy-resin manufacturing, process control, inspection, documentation and continual improvement. MB Enterprises identifies itself as an ISO 9001:2015-certified epoxy resin manufacturer and highlights its strict quality-control practices, advanced testing facilities and in-house research and development capabilities.

ISO 9001 is an internationally recognised quality-management standard designed to help organisations establish consistent processes, improve operational control and reduce the risk of product or service failures. It applies to the quality-management system followed by the organisation rather than acting as an individual performance certificate for every product.

Customers may request the relevant available compliance documents while confirming their order. Depending on the product, application and purchasing requirements, these may include a copy of the ISO certificate, technical product literature, application instructions, safety-related information, batch or lot references and available quality documentation. The MBEPOXY® professional installation booklet also provides detailed guidance on surface preparation, moisture testing, mixing, application thickness, trial testing and curing procedures.

For bulk orders, government projects, industrial installations, vendor registration or internal quality audits, customers should specify the exact documents required before dispatch. This allows our team to confirm availability and prepare the applicable paperwork with the shipment. Where batch-specific records or special declarations are required, the request should include the product grade, quantity, project name and required compliance format. This helps ensure that the supplied documentation correctly corresponds to the ordered MBEPOXY® material.

Yes, shipment tracking details are provided from our side, and batch or lot information can be documented for traceability where required.

For every dispatched order, MBEPOXY® provides the relevant shipping and tracking details so that the customer can monitor the movement of the consignment from dispatch to delivery. Depending on the transport method, these details may include the transporter or courier name, consignment number, tracking reference, dispatch date and shipment status. This helps customers coordinate material receipt with their flooring project schedule and follow up with the logistics provider when necessary.

Batch or lot traceability is particularly important for bulk epoxy flooring orders because it helps connect the supplied material with its production and dispatch records. Flooring products such as Primer Resin, Screed Resin, Base Coat Resin, Top Coat Resin, 3D Flooring Resin and Metallic Flooring Resin are supplied as specific resin-and-hardener systems. Maintaining the correct product identification helps prevent different grades or hardeners from being mixed incorrectly at the project site.

Customers who require formal batch or lot traceability for internal quality control, project documentation, inspection, laboratory testing or future reference should communicate this requirement while confirming the order. The relevant batch or lot reference can then be recorded or shared with the shipment documentation, subject to the product and order format. Customers should also retain the labels on the original containers until the material has been fully consumed and the project has been completed.

Shipment tracking and product traceability serve different purposes. Shipping details help locate the consignment during transportation, while batch or lot information helps identify the supplied material. MBEPOXY® supports customers with dispatch updates and the available order-related documentation required for organised receipt, storage and application of bulk flooring materials.

Yes, private-label, white-label, distributorship and reselling arrangements are available, with both labelled and unlabelled supply options.

MB Enterprises supports businesses that want to distribute or resell epoxy resin products through a flexible supply arrangement. Depending on the agreed business model, products can be supplied with MBEPOXY® branding, with the buyer’s approved private label, or without a retail label for customers who manage their own branding, packing or onward distribution. The company website specifically offers white-labelling and distributorship opportunities for businesses interested in selling epoxy products under their own brand.

This arrangement can be considered for flooring products such as Primer Resin, Screed Resin, Base Coat Resin, Top Coat Resin, 3D Flooring Resin and Metallic Flooring Resin. The available option will depend on the selected grade, order quantity, pack size, packaging type and the level of branding required. Standard cans or bulk drums may be considered according to the volume and commercial agreement.

For a private-label order, customers should share their proposed brand name, label artwork, required pack sizes, product descriptions and any mandatory declarations before production. The artwork and technical wording should be reviewed to ensure that the resin grade, hardener, mixing ratio, batch identification, safety information and application instructions are represented correctly. Unlabelled supply can also be discussed for authorised distributors, resellers or industrial customers who require material for their own controlled packing or internal use.

Private-label and OEM-style supply remains subject to mutually agreed minimum quantities, commercial terms, packaging feasibility and documentation requirements. As an established epoxy resin manufacturer with personalised product solutions and a dedicated R&D centre, MB Enterprises can also discuss application-specific requirements where necessary.

First-time bulk orders are accepted on a 100% prepaid payment basis.

For a customer placing their first bulk order with MB Enterprises or MBEPOXY®, full payment must be completed in advance before the order is processed for production, packing or dispatch. This prepaid policy allows both parties to confirm the product grades, quantities, pack sizes, prices, taxes, delivery details and transportation arrangements before the material is prepared.

Once the customer shares the complete requirement, our team provides the applicable quotation or proforma invoice containing the order details and payable amount. The customer should carefully verify the selected products—such as Primer Resin, Screed Resin, Base Coat Resin, Top Coat Resin, 3D Flooring Resin or Metallic Flooring Resin—along with the resin-and-hardener quantities, packaging format and delivery address. Production or order processing begins after the full payment has been received and confirmed from our side.

For standard products and available pack sizes, the order is generally processed according to the confirmed lead time. Special requirements such as private labelling, customised packaging, multiple grades, bulk drums or additional documentation should be finalised before payment, as changes made after production begins may affect the order value and dispatch schedule.

The prepaid condition applies to first-time orders because it establishes a clear commercial process and prevents delays in production and shipment. Any taxes, transport charges, insurance or special packing costs applicable to the order will be communicated in the quotation before payment. Customers should make payment only against the official quotation or invoice details shared by the authorised MBEPOXY® team and retain the transaction confirmation for order reference. Any future credit or alternative payment arrangement, where considered, would be subject to a separate commercial review and mutual approval.

We provide a detailed flooring installation booklet along with phone-based technical guidance for large industrial epoxy flooring projects.

For large installations such as factories, warehouses, workshops, parking areas, production units and other high-traffic industrial spaces, the MBEPOXY® team can guide customers in selecting and applying the appropriate flooring system. Technical support begins with understanding the total floor area, condition of the existing concrete, expected machinery or forklift traffic, required finish, chemical exposure and proposed application thickness.

Customers are provided with an installation booklet that explains the recommended flooring sequence, including surface preparation, moisture testing, crack repair, priming, screed or base-coat application and final top-coat installation. It also covers important application controls such as measuring resin and hardener by weight, following the specified mixing ratio, working within the product’s pot life and allowing adequate curing time between stages. The guide recommends a trial application before beginning the complete project, which is especially useful for confirming adhesion, appearance and compatibility on large floors.

Phone-based technical guidance is also available to help contractors and project teams with product selection, approximate material planning, layer sequence, mixing procedure, film thickness, curing schedules and common application concerns. For industrial projects, the recommended system may include MBEPOXY® Primer Resin, Screed Resin or Base Coat Resin and a suitable Top Coat Resin, depending on the required load-bearing performance and finish.

For the most useful guidance, customers should share project details before ordering, including the floor’s square-foot area, substrate photographs, current condition, intended use, traffic level and desired thickness. Although technical guidance can reduce installation errors, final performance also depends on proper surface preparation, trained application, environmental conditions and adherence to the recommended process.